Relyweb Docs

Appearance

Configure webhooks ​

Webhooks are how Razorpay tells AcelleMail what happened after a payment leaves your site — a one-time charge was captured, a subscription renewed, a payment failed. Every incoming webhook is HMAC-SHA256 signature-verified, so a shared Webhook Secret must match on both sides before the plugin will trust an event. This page walks you through wiring that up.

Add the endpoint ​

1. Open the Webhooks screen ​

In the Razorpay Dashboard, go to Webhooks and choose to add a new webhook.

2. Paste your webhook URL ​

Enter your site's webhook endpoint, replacing YOUR_DOMAIN with your real domain:

https://YOUR_DOMAIN/cashier/razorpay/webhooks

The endpoint must be reachable over HTTPS from Razorpay.

3. Enable the events the plugin needs ​

Turn on exactly these events so both gateways stay in sync:

EventWhy it matters
payment.capturedConfirms a one-time payment succeeded
subscription.chargedConfirms a recurring cycle was billed
subscription.cancelledMarks a subscription as ended
payment.failedRecords a failed charge

Razorpay Dashboard Webhooks screenRazorpay Dashboard → Webhooks

Set the Webhook Secret in both places ​

This is the step people miss. The secret must be identical in two places:

  1. In the Razorpay Dashboard → Webhooks entry, set a Webhook Secret.
  2. In Admin → Plugins → Razorpay → Settings, paste the same value into Webhook Secret, then click Save Settings.

If the two don't match, Razorpay's signature won't verify and the plugin will reject the events.

The URL is shown for you

Plugin Settings displays the exact webhook URL inline (https://YOUR_DOMAIN/cashier/razorpay/webhooks) so you can copy it straight into the dashboard.

Webhooks are required for subscriptions

Recurring plans rely on subscription.charged to record each renewal. Skip the webhook and renewals won't be reflected in AcelleMail.

Documentation for the Relyweb app catalogue.

© 2026 Relyweb Technologies Pvt. Ltd.