Installing a Relyweb app

Your app's own Installation page is authoritative. This page covers what they all share.

Before you begin

1. The release ZIP, from your client area at relyweb.co.
2. A licence key, issued on purchase. See Licensing & updates.
3. ionCube Loader on the server. Every Relyweb app ships ionCube-encoded and will not run without it.

ionCube Loader

Check with:

php -m | grep -i ioncube

or look for an ionCube section in phpinfo(). On WHMCS, Utilities → System → PHP Info; on AcelleMail, Admin → Info.

The Loader must match your PHP version:

PHP	Minimum Loader
8.2	13.0.2
8.3	14.4.0
8.4	14.4.0

WHMCS's own minimum Loader requirements already meet these, so a correctly configured WHMCS host needs nothing extra. If it is missing, ask your host — it is not something you can install from inside WHMCS or AcelleMail.

Four installation shapes

• WHMCS add-on module: upload into modules/addons/, activate under Setup → Addon Modules, then enter the license key in the module settings.
• WHMCS payment gateway: copy modules/ into your WHMCS root, then activate under Setup → Payment Gateways. Enter license key and provider credentials in the gateway configuration form.
• AcelleMail plugin: upload under Admin → Plugins → Upload Plugin, activate, then enter the license key in Settings.
• AcelleMail payment gateway: installed as a plugin; the gateway becomes available once the license validates.

After installing

Enter the licence key first. Most apps keep their functionality inactive until the licence validates, so an app that looks like it did nothing is usually an app waiting for a key.

Then work through the app's Configuration page, and check its Settings reference for everything else.

Upgrading an existing install

Prefer the app's own updater where it has one — it backs up files and database first and restores them automatically on failure. Replacing files by hand skips that safety net.