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FAQ
Quick answers to the questions people ask most before and after installing GST Manager. For deeper detail, follow the links into the relevant page.
Does it change AcelleMail's own tax settings?
At install it mirrors the plugin's default GST rate into AcelleMail's tax settings so new orders carry the rate at creation. From then on the plugin runs its own tax engine, classifying each invoice and splitting CGST/SGST or IGST. See GST classification.
Do I need SSH access?
Once, during setup, to apply the plugin's core hook points. After that everything — settings, licensing, and updates — is done from inside the AcelleMail admin. See Installation.
Does it work without a license?
No. Until a valid key is Active, GST Manager shows only its License page and the rest of the GST admin surface stays locked. Enter your key under Plugin Settings → License. See Licensing.
Are the invoices one-time or recurring?
GST Manager works on the invoices AcelleMail generates, whether the underlying order is a one-time purchase or a recurring subscription — each paid invoice is classified and gets its GST-aware PDF.
Which invoices get GST, and which are treated as export?
Domestic invoices (B2B-intra, B2B-inter, B2C) get CGST/SGST or IGST based on your home state, the customer's state, and whether they hold a GSTIN. Export invoices — customers outside India, and non-INR invoices with no billing country — carry no GST and can use a separate EXP numbering sequence. See Export invoices.
Is card or customer payment data stored?
No card data is stored by the plugin. It works with the invoices and the customer's GSTIN captured on the contact page to produce compliant invoices and reports.
How are updates delivered?
Through the built-in updater under Plugin Settings → Integrity & Updates: check for a release, then Update now performs an in-place update with an automatic backup and rollback. You can also upload a release via Admin → Plugins → Upload Plugin. See Updating.
What happens if my license lapses?
Your current version keeps working — nothing is disabled by a lapsed plan. What you lose is the ability to install newer releases until you renew (Leased) or renew your Support & Updates plan (Lifetime). See Licensing.
Where do I see how much tax I've collected?
On the Tax Reconciliation Dashboard — IGST/CGST/SGST collected, invoice classification, export revenue, and a GSTR-1 countdown. For filing data, use the CSV reports. See Dashboard and Tax reports.
Can I use my own invoice logo?
Yes. Upload your invoice logo under Setup → Footer & Identity (PNG/JPG/SVG/WebP, up to 1 MB, around 48 px tall). It's independent of your site logos. See Invoice identity and bank details.