---
url: /zoho-payments-whmcs/uninstalling.md
description: >-
  How to remove Zoho Payments for WHMCS — deactivate the gateway to stop
  accepting payments, or delete the module files to remove it completely.
---

# Uninstalling

Removing Zoho Payments has two levels: **deactivate** it (reversible — stops new payments but
keeps everything in place), or **delete the module files** to remove it completely. Choose the one
that matches what you need.

## Deactivate (reversible)

To stop accepting Zoho Payments without removing anything:

1. Go to **Setup → Payment Gateways**.
2. Find **Zoho Payments** in your active gateways and **deactivate** it.

Deactivating removes it from your customers' checkout options right away. Your saved settings stay
in the WHMCS database, so you can re-activate later and pick up exactly where you left off. This is
the right choice if you are pausing Zoho Payments temporarily or switching gateways for a while.

::: tip Temporarily disable instead
If you only want to stop taking new payments briefly — for example while sorting out an account
issue — deactivating (or simply not renewing the license) is safer than deleting files, because
in-progress payments are still recorded and nothing is lost.
:::

## Remove all data (irreversible)

To remove the gateway completely:

1. **Deactivate** it first, as above.
2. Delete the gateway files from your WHMCS root:
   * `modules/gateways/zohopayments.php`
   * the entire `modules/gateways/zohopayments/` directory (this includes the callback and
     webhook files)

Once the files are gone, the gateway no longer appears in **Setup → Payment Gateways** and the
webhook endpoint stops responding. Existing invoice and transaction records in WHMCS are your
normal WHMCS data and are not affected by removing the gateway files.

::: warning
After you delete the files, remember to remove the webhook you configured in your **Zoho Payments
dashboard** so Zoho stops sending notifications to an endpoint that no longer exists.
:::

## Related pages

* [Backup and restore](/zoho-payments-whmcs/backup-and-restore) — back up before removing anything
* [Installation](/zoho-payments-whmcs/installation) — how to set it up again
* [Licensing](/zoho-payments-whmcs/licensing) — pausing by license state instead of deleting