---
url: /relyai-acellemail/updating.md
description: >-
  Keep RelyAI current with the built-in updater — check for a new version, run
  an in-place download-verify-backup-apply update, and understand what each
  license type includes.
---

# Updating

RelyAI updates itself from inside AcelleMail. Everything happens on **RelyAI → Settings →
Integrity & Updates**, so you never have to hunt for a download or copy files by hand. An update
downloads, verifies, takes a backup and applies itself in place — and if anything goes wrong it
rolls back automatically to the version you were running.

![The Integrity & Updates tab](/relyai-acellemail/img/relyai-updating-panel.png)
*RelyAI → Settings → Integrity & Updates*

## Check for updates

The panel shows your **Installed version** and a **Check for updates** button. Click it and RelyAI
asks the update server what the latest release is:

* When a newer build exists you'll see **Version :v available**, **Released :date**, and a
  **View changelog** link so you can read what changed before you commit.
* When you're current you'll see **Up to date** — nothing to do.
* Sometimes you'll see **Could not reach the update server (…). Your plugin continues to work
  normally.** This is not an error. It usually just means no release has been pushed for your
  channel yet, or the server was briefly unreachable. Your installed version keeps running exactly
  as before; try again later.

## Update now

When a release is available, click **Update now**. RelyAI first re-checks your license live, then
runs the whole update in place: it **downloads** the new build, **verifies** it, **takes a backup**
of the current version, and **applies** it. If any step fails, RelyAI **auto-restores** the previous
version so you're never left half-updated.

You'll be asked to confirm first:

> Download and install v:v now? A backup of the current version is taken first.

On success you'll see **Updated to v:v successfully.** If you'd rather update by hand — for example
your server blocks the in-app download — you can always use the manual alternative: **Admin →
Plugins → Upload Plugin** and upload the new RelyAI zip over the old one.

## What updates need (by license type)

Your current, installed version always keeps working — an update never takes away what you already
have.

* **Leased** licenses include updates for as long as the license stays active.
* **Lifetime** licenses let you keep the installed version forever; installing *new* releases
  needs an active **Support & Updates** plan.

See [Licensing](/relyai-acellemail/licensing) for how the two types differ.

## If an update won't apply

If an update can't proceed, RelyAI tells you why in plain language:

* **Your Support & Updates plan has expired or is not active…** — your entitlement to *new*
  releases has lapsed. Renew, then re-activate on the License tab. Your installed version keeps
  running.
* **v:v is published but its download is not yet available — please contact support.** — the
  release exists but its build artifact isn't ready to serve.
* **Could not reach the update server (…). Your plugin continues to work normally.** — a
  connectivity issue; try again later.
* **Update failed: :reason** — the download or apply step didn't complete; RelyAI has already
  restored your previous version, so you're safe to retry.

More of these messages are collected on the [Error reference](/relyai-acellemail/errors).

## Related pages

* [Licensing](/relyai-acellemail/licensing) — Leased, Lifetime and Support & Updates
* [Backup and restore](/relyai-acellemail/backup-and-restore) — the snapshot taken before each update
* [File integrity](/relyai-acellemail/features/file-integrity) — the integrity checks on the same tab
* [Error reference](/relyai-acellemail/errors) — the full update message list
* [Troubleshooting](/relyai-acellemail/troubleshooting) — when an update won't install