---
url: /relyai-acellemail/uninstalling.md
description: >-
  How to deactivate RelyAI reversibly (keeping your data) or delete it
  completely — including exactly which tables are dropped when you remove all
  data.
---

# Uninstalling

You can turn RelyAI off in two ways: **deactivate** it to hide every AI surface while keeping all
your data, or **delete** it to remove the plugin and everything it stored. Choose based on whether
you might want RelyAI back later.

## Deactivate (reversible)

Go to **Admin → Plugins** and deactivate RelyAI. This keeps all your data intact — your engines,
keys, feature flags, conversations and audit history stay in the database. What changes is only what
your users see:

* The **RelyAI** sidebar group disappears.
* The chatbox, universal rewrite, subject A/B generator and coaches stop showing.

Re-activate the plugin at any time and everything comes back exactly as you left it. This is the
safe choice if you're pausing, testing, or troubleshooting.

## Remove all data (irreversible)

Choosing **Delete** in **Admin → Plugins** removes the plugin files and **drops its `ai_*`
tables**. That permanently erases:

* your **engines** and **settings**,
* your **feature flags**,
* every **conversation** and its **messages**,
* the **tool-call audit** trail,
* all **feedback**,
* the **usage/request history**, and
* the agent **undo records**.

::: danger Back up first — this cannot be undone
Deletion is permanent. Note that routine update snapshots do **not** include the AI history (see
[Backup and restore](/relyai-acellemail/backup-and-restore)), so if you want to keep conversations,
audit records or usage data, export them from the observability surfaces *before* you delete. Once
the `ai_*` tables are dropped, that data is gone.
:::

If you only want to stop RelyAI for now, use **Deactivate** above instead — it keeps everything.

## Related pages

* [Backup and restore](/relyai-acellemail/backup-and-restore) — export before you delete
* [Observability](/relyai-acellemail/features/observability) — where to export conversations and audit data
* [Installation](/relyai-acellemail/installation) — how to bring RelyAI back
* [Troubleshooting](/relyai-acellemail/troubleshooting) — if something misbehaves before you remove it