---
url: /relyai-acellemail/settings.md
description: >-
  A tab-by-tab reference for RelyAI's Settings screen — Engines & Keys, Feature
  Flags, Quotas & Limits, Permissions, Brand Voice, Appearance, Advanced,
  License, and Integrity & Updates — with the key fields and defaults each
  holds.
---

# Settings reference

Everything you configure in RelyAI lives under one screen: open the AcelleMail sidebar group
**RelyAI → Settings**. A left rail lists nine tabs. This page is a quick reference to each tab —
what it controls, the main fields it holds, and the defaults you start with — and points you to the
deeper guides when you need a full walkthrough.

![The RelyAI Settings tabs](/relyai-acellemail/img/relyai-settings-tabs.png)
*RelyAI → Settings*

## The nine tabs at a glance

| Tab | What it controls |
| --- | --- |
| **Engines & Keys** | Providers, models, API keys |
| **Feature Flags** | Enable or disable AI capabilities |
| **Quotas & Limits** | Per-task and per-customer caps |
| **Permissions** | Read-only matrix of who can use which AI tool |
| **Brand Voice** | Global tone and forbidden words |
| **Appearance** | Chatbox launcher position and theme |
| **Advanced** | Diagnostics and log retention |
| **License** | Plugin license key and status |
| **Integrity & Updates** | Version, integrity checks, auto-update |

## Engines & Keys

Add the AI providers and models RelyAI calls. Each engine holds a **Name** (for example
"OpenAI GPT-4o"), **Provider**, **Model**, **Max Tokens**, and an **API key** (placeholder
`sk-… / sk-ant-… / (leave blank for Ollama)`; editing shows "Leave blank to keep the existing key").
Use **Test Connection** to verify a key — it steps through "Testing…" to **Connection successful** —
then mark one engine as **Default**; that engine handles all AI calls. You can also let customers
bring their own key with **Allow customers to use their own API key**. See
[Connect an engine](/relyai-acellemail/guides/connect-an-engine) for the full flow.

## Feature Flags

Every AI capability is an on/off switch here — the support chatbox, agent chat, coaches, rewrite,
the subject A/B generator, the observability surfaces, and more. Several ship **off** by default
(agent chat, the four coaches, campaign pause and template tools, automations) so you opt into them
deliberately. Turning an observability surface off hides it but never stops the underlying logging.
See [Feature flags and permissions](/relyai-acellemail/guides/feature-flags-and-permissions).

## Quotas & Limits

Rate caps that keep AI cost and load predictable. Defaults are **20/minute** and **500/hour** per
task, plus an optional **per-customer daily cap** (default **0 = uncapped**). Provider-side rate
limits are also respected. See [Quotas, limits and credits](/relyai-acellemail/guides/quotas-limits-and-credits).

## Permissions

A **read-only matrix** of who can use which AI tool. It is introspection only — it reflects what
AcelleMail already enforces and never changes it. Customers can open their own "View my permissions"
view when Permission transparency is on.

## Brand Voice

Global copy rules applied to rewrite and generated text: **tone adjectives** (default
"warm, witty, confident, plain-spoken"), **forbidden words** (default
"synergy, leverage, click here, free!!"), and a **voice sample**. Settings resolve per-user, then
global, then a built-in default. See [Brand voice and appearance](/relyai-acellemail/guides/brand-voice-and-appearance).

## Appearance

Style the chatbox launcher: **launcher position** (bottom-right by default, top-right, in the top
bar, or beside search), **color theme** (pastel violet by default, teal, orange, green, indigo),
**launcher glyph** (sparkles by default, plus chat bubble, magic wand, star, helper, bolt, brain,
robot, concierge, forum), and **unread-dot animation** (pulse by default, static, or hidden).

## Advanced

Diagnostics and **log retention**, **agent runtime** limits (max loop iterations, tool-call timeout,
confirm/undo windows), and the **URL policy** for the hallucination defence (rewrite with a menu hint
by default, strip, or mark unverified). Reasonable defaults ship, and most admins never change these.

## License

Your plugin **license key and status**. Activate, re-activate, or deactivate the key, and see your
current license type and updates entitlement. See [Licensing](/relyai-acellemail/licensing).

## Integrity & Updates

The **Installed version**, **Check for updates** and **Update now** controls, advisory file-integrity
status, and the list of database snapshots taken before each update. See
[Updating](/relyai-acellemail/updating), [Backup and restore](/relyai-acellemail/backup-and-restore),
and [File integrity](/relyai-acellemail/features/file-integrity).

## Related pages

* [Configuration](/relyai-acellemail/configuration)
* [Connect an engine](/relyai-acellemail/guides/connect-an-engine)
* [Feature flags and permissions](/relyai-acellemail/guides/feature-flags-and-permissions)
* [Quotas, limits and credits](/relyai-acellemail/guides/quotas-limits-and-credits)
* [Brand voice and appearance](/relyai-acellemail/guides/brand-voice-and-appearance)
* [Licensing](/relyai-acellemail/licensing)
* [Error reference](/relyai-acellemail/errors)