---
url: /relyai-acellemail/licensing.md
description: >-
  How RelyAI licensing works — the two license types, why every AI feature is
  gated behind an active license, and where to enter, re-activate or deactivate
  your key.
---

# Licensing

RelyAI is a licensed plugin. Your license unlocks every AI feature, ties the install to your domain,
and determines whether you can install new releases. This page explains the two license types, what
the license gates, and how to manage your key.

## The two license types

| Type | What you get | Updates |
| --- | --- | --- |
| **Leased** | Works while the license is active. | Updates included for as long as it stays active. |
| **Lifetime** | Perpetual use of the installed version — you own it forever. | Newer versions need an active **Support & Updates** plan. |

Your key's prefix tells you which you have: **OWNED** / **LIFETIME** keys are perpetual, while
**LEASED** / **MONTHLY** / **ANNUAL** / **TRIAL** / **FREE** keys are time-limited.

## The license-gated feature

The license-gated feature is **every AI feature**. Until a valid key is **Active**, AI is disabled:
admins are prompted to enter a key and the AI surfaces — chatbox, rewrite, subject A/B, coaches —
don't run.

Your key is **per-install and domain-bound**: it binds this install to its domain (and server IP and
install path), is stored **encrypted**, and is only ever shown **masked**. The check runs **locally in
the background**, and brief licensing-server outages are tolerated so a momentary blip won't take AI
offline. If verification is ever lost, **re-activate** on the License tab to restore it.

![The License tab in RelyAI Settings](/relyai-acellemail/img/relyai-licensing-status.png)
*RelyAI → Settings → License*

## Where to enter and manage your key

Open **RelyAI → Settings → License**. Paste the key you got from your Relyweb account and click
**Activate**; AI features unlock once it verifies as Active on this domain. The same tab offers:

* **Activate** — validate and bind a new key to this domain.
* **Re-activate** — re-verify the current key if the status ever drops.
* **Deactivate this license** — release the key from this domain (you'll confirm
  "Deactivate this license on this domain?") so you can move it elsewhere.

The tab also shows your **License status**, who it's **Registered to**, the **Product**, when it was
**Registered**, and the **Next due date**, alongside your updates entitlement.

## Related pages

* [Requirements](/relyai-acellemail/requirements)
* [Installation](/relyai-acellemail/installation)
* [Settings reference](/relyai-acellemail/settings)
* [Updating](/relyai-acellemail/updating)
* [Error reference](/relyai-acellemail/errors)