---
url: /relyai-acellemail.md
description: >-
  Add an AI assistant to AcelleMail — a knowledge-base chatbox and optional
  action-taking agent, universal text rewrite, a subject-line A/B generator,
  task coaches, and a full admin observability suite, all controlled and
  auditable.
---

# RelyAI for AcelleMail

RelyAI puts an AI assistant inside AcelleMail. Your customers get a **chatbox** that answers product
questions, **one-click rewrite** on any text, and smarter subject lines; your team gets **coaches**
for deliverability, segments, campaigns and forms — and you get a full **observability** suite so
every AI action is logged, rated and auditable. You bring the AI provider key; RelyAI handles the
rest, gated behind your license and your rules.

![The RelyAI dashboard in AcelleMail](/relyai-acellemail/img/relyai-index-dashboard.png)
*RelyAI → Dashboard*

::: info A quick vocabulary
An **engine** is an AI provider + model you connect (for example OpenAI GPT-4o mini) — you can add
several and pick a default. The **agent** is the chatbox upgraded so it can *do* things for you by
calling tools, always confirming anything destructive. A **coach** is a task-specific tips panel
(deliverability, segment, campaign, form). A **feature flag** turns each capability on or off.
:::

## Who it is for

An AcelleMail operator who wants practical AI — help for customers in the chatbox, faster copy for
marketers, and deliverability/segment/campaign guidance — **without** losing control. Every feature
is a switch, every action is logged, costs are capped, and nothing runs until your license is active.

## What you get

| Area | What it does |
| --- | --- |
| **Chatbox** | A knowledge-base support bot, or an action-taking **agent** (opt-in) that can build lists, automations and more — always with confirmation and undo |
| **Rewrite** | A sparkle (✦) popover that improves, shortens, expands or re-tones any selected text |
| **Subject A/B** | Four angle-tagged subject-line variants in the campaign editor, on demand |
| **Coaches** | Deliverability, segment, campaign and form tips panels on the relevant pages |
| **Observability** | Usage, conversations, tool-call audit (with CSV export), feedback and self-improve dashboards |
| **Control** | Multiple engines, per-feature flags, quotas and limits, brand voice, permissions, and HMAC file integrity |

## How it fits into AcelleMail

RelyAI adds a **RelyAI** group to the AcelleMail sidebar (Dashboard, Engines, Feature Flags, the
observability dashboards, and Settings) and mounts the customer-facing chatbox, rewrite popover and
coaches through AcelleMail's own theme — no core files are modified.

::: tip You connect an engine and a license first
AI features stay off until you (1) activate your license under **Settings → License** and
(2) connect an AI provider under **Settings → Engines & Keys**. See
[Licensing](/relyai-acellemail/licensing) and [Connect an engine](/relyai-acellemail/guides/connect-an-engine).
:::

## Where to go next

* [Requirements](/relyai-acellemail/requirements) — check your server and provider first
* [Installation](/relyai-acellemail/installation) — upload, activate, license, connect an engine
* [Connect an engine](/relyai-acellemail/guides/connect-an-engine) — OpenAI, Anthropic or Ollama
* [The chatbox](/relyai-acellemail/features/chatbox) · [Agent tools](/relyai-acellemail/features/agent-tools)
* [Settings reference](/relyai-acellemail/settings) · [Error reference](/relyai-acellemail/errors)